London, April 17 2024 — Reed & Mackay, the renowned global travel management and events company, today announced significant investment to deliver further value to its client base within the Energy and Marine sector, including the launch of new bespoke technology and the appointment of a General Manager, Energy and Marine, based in Aberdeen, Scotland.
With 60 years of experience managing complex travel programmes, and over a decade of Energy and Marine expertise, Reed & Mackay has established itself as a trusted partner for businesses operating in this dynamic industry.
The new bespoke technology enables specialised Energy and Marine consultants to operate with greater efficiency by automating aspects of the booking process for large-scale crew rotations and facilitating competitive fare sourcing. It also provides readily accessible client-friendly crew eligibility letters and crew change confirmations through the client portal. Additionally, crew identification technology streamlines reporting and invoicing for clients, allowing them to drill down to individual crew costs, further enhancing the comprehensive support offered by the enhanced service platform.
Reed & Mackay’s dedicated service sets it apart in the sector and provides a one-stop-shop for Energy and Marine companies looking for a combined corporate travel, crew mobilisation and events offering. With over 15 years’ experience, Reed & Mackay’s expert consultants bring creative solutions to the complex logistics for this sector, including transportation to remote locations and large-scale crew rotations with short deadlines.
The company is proud to announce the appointment of Graeme Fyvie as General Manager of Energy and Marine. Fyvie, with 30 years of industry experience and 11 years of tenure at Reed & Mackay, brings invaluable insight and expertise to his new role. Based in Aberdeen, Fyvie’s location ensures a deep understanding of the nuances within the Energy and Marine sector.
Fred Stratford, Global CEO, Reed & Mackay, said, “For over a decade, Reed & Mackay has provided services to Energy and Marine companies, addressing their industry-specific and intricate travel needs. We have diligently honed our understanding of this sector and strategically invested to meet the evolving demands of our clients. With our proprietary technology, dedicated Aberdeen office and a newly appointed, dedicated General Manager, we are in a fantastic position to provide an enhanced service offering for this vital sector.”
Graeme Fyvie said “I’m proud to be taking on the role of General Manager, Energy and Marine at Reed & Mackay. Providing best-in-class service for complex multinational companies is where Reed & Mackay excels, and we have a long-established understanding of the complexities of the Energy and Marine sector. We have dedicated significant resources to creating valuable solutions for the industry, and I am excited to now be ready to execute our elevated service offering.”
With a proven track record of success and a commitment to innovation, Reed & Mackay continues to set the standard for exceptional service delivery in this dynamic industry. In 2024, Reed & Mackay’s consistently high CSAT (customer satisfaction) scores of 97% and above saw them recognised as a service leader by Front. The Game Changer award highlights companies which have an average CSAT score that surpasses industry benchmarks by 9 points.
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About Reed & Mackay
Reed & Mackay delivers service-led corporate travel, people-focused technology, and award-winning event solutions across the globe. As part of the Navan Group, we believe in travel made easy, and in software designed for the people who use it. Reed & Mackay combines inspired service with state-of-the-art technology to create a level of travel and event management like no other and with a prestigious client base across financial, legal, insurance, marine and energy and media sectors. Read more: https://rmcopy.sandjclients.com
